“Bespin has guided us in the different stages of the decision making process with a team of professionals that helped us make the best decision for our company. We look forward to growing our strategic alliance with Bespin!”
– Orlando Solis, CEO of Xertica
“As part of our evaluation of top 5 tools for our MSP model, OpsNow proved to be the best tool for us to control the costs of GCP consumption and make it transparent to our customers, with a layer of security and usability on top.
Apart from CMP, the AlertNow module and the flexibility to configure workflows to handle incidents and scale showed not only that OpsNow is an excellent tool, but that the integration-minded design will allow us to scale and add the best purpose specific tools in the future.”
– Andres Cifuentes, Head of Google Business Unit, Xertica
Xertica is a leading Cloud Solutions, Collaboration & CRM provider in Latin America. We have more than 4,000 customers in major Latin American countries including Mexico, Colombia, Ecuador and Peru. We are the only company in the region with the most advanced partnership levels with Google and Salesforce, two of the most innovative companies in the world.
As we expanded our MSP business, we felt the need for CMP tools to better manage our customers’ Clouds. So, we decided to adopt and evaluate the top 5 CMP tools on a trial basis. A team of Bespin Global Cloud experts guided us in detail what are the important criteria when comparing and evaluating multiple CMP tools.
As a result, we decided to adopt OpsNow, the most suitable tool in terms of security and convenience. We have exclusive OpsNow operation team utilizing it at full-scale. We felt that OpsNow is the best tool as it not only has Cloud management features but we can also use AlertNow to handle incidents.
We built our own Cloud management platform through OpsNow White Label*. We manage our customers’ Cloud safely and conveniently under the name of Xertica. OpsNow gives us control over Cloud costs, making our costs more transparent to our customers.
* White Label : OpsNow’s domain, logo, footer, terms and conditions are changed to partner’s name so that they can operate their own Cloud management platform.
Bespin Global not only provided professional assistance in the process of selecting a CMP tool, but also supported systematic and active onboarding in the process of adopting OpsNow. Despite the 15-hour time difference, they immediately responded to inquiries and sent e-mails considering the time zone in South America, giving us glimpse of careful consideration.
The companies around the globe are increasingly adopting the Cloud due to COVID-19, Latin America is no exception. According to IDC, Latin American leaders have increased their IT spending in 2021, of which 39% plan to invest in Cloud computing. In this context, Xertica has been helping the digital transformation and Cloud adoption of more than 4,000 customers in various fields such as finance, retail and government since 2016.
As the Cloud market grows, more and more companies want to start a Cloud business. However, there are barriers to entry such as huge initial costs and lack of Cloud know-how before starting the Cloud business. For these companies, Bespin Global is providing OpsNow CBP (Cloud Business Platform) and OpsNow White Label to start and expand Cloud business right away through partnership. Xertica has partnered with Bespin Global to further grow its Cloud business by adopting OpsNow White Label.